CLAIMS PROCESS

Helping you along the way

CLAIMS PROCESS

Helping you along the way

CLAIMS PROCESS

Helping you along the way

WHAT IS THE CLAIMS PROCESS?

Injured and want to get an idea about how Jackson Jones handles your injury claim?

STEP

1

First, we conduct a free consultation on personal injury cases with potential clients.

The consultation is free and meant to help the injured person understand whether they have a meritorious claim, whether an attorney is even necessary, and what to expect.

STEP

2

Second, retain Jackson Jones to represent you.  

If we agree to handle your case, then you will retain us by signing a contingency fee agreement.  This is how the vast majority of personal injury attorneys work for you – on a contingency basis, meaning we only get paid attorney fees when and if we recover for you.  There is no out of pocket cost to you while the case is pending, but instead, the case costs are fronted by the firm; you receive no bills during the time the claim is pending.  The attorney fees due on the case are paid at the end, out of the settlement.

STEP

3

Third, we develop the claim evidence and follow your treatment.

Once we take the case, we begin by getting copies of all reports, running background checks on the liable party, requesting the medical records and bills, and hiring necessary experts. We send notice of representation, prepare tort claim notices, coordinate with the insurance companies, review pertinent law and the insurance policies involved. We conduct a site inspection, interview responding officers and witnesses, and obtain photographic evidence. During this time we stay in regular contact with our client to know about upcoming treatment, injury progress, and to keep them informed of the status of the case. Our case manager coordinates with the providers and insurers and cross-checks the bills with the insurance company logs, as well as performs an initial evaluation of the medical treatment for the attorney.

STEP

4

Fourth, we coordinate with the insurers and experts.

We work with any necessary experts to develop the value of your claim and communicate with the liability insurers about confirmed damages and the client’s status. We help the insurer set necessary payment reserves for the claim. We work with the injured party’s employer to determine lost wages and analyze impairment. We continually work with the providers to ensure the bills are not going unpaid and often are called upon to straighten out the instance of a missed bill, or incorrect logging of payments by the insurer. During this period the firm conducts regular meetings about your case, and Clint reviews the medical treatment records and wage loss. We continue to have regular contact with the client.

STEP

5

Fifth, we make a demand and negotiate the terms of the settlement.

Once the client has finished treatment, or if treatment will be ongoing and the future damages are known, we make a demand on the insurance company for payment of all compensatory damages. This typically begins a period of negotiations on the case. Clint works directly with the insurance company adjuster assigned to the claim. Sometimes this period is quick, sometimes this takes a number of months to complete. What you need to know is that YOU are the boss. YOU get to decide if you settle your claim. Every time an offer is made, Clint contacts the client and explains the offer. Once the top offer is on the table, an analysis of the value of the case at trial, versus the value of the case in a settlement is conducted. The client is advised of this evaluation and has this information at her or his disposal as they make the decision about how to move forward with their claim, a settlement, trial or arbitration.

STEP 1

First, we conduct a free consultation on personal injury cases with potential clients.

The consultation is free and meant to help the injured person understand whether they have a meritorious claim, whether an attorney is even necessary, and what to expect.

STEP 2

Second, retain Jackson Jones to represent you.  

If we agree to handle your case, then you will retain us by signing a contingency fee agreement.  This is how the vast majority of personal injury attorneys work for you – on a contingency basis, meaning we only get paid attorney fees when and if we recover for you.  There is no out of pocket cost to you while the case is pending, but instead, the case costs are fronted by the firm; you receive no bills during the time the claim is pending.  The attorney fees due on the case are paid at the end, out of the settlement.

STEP 3

Third, we develop the claim evidence and follow your treatment.

Once we take the case, we begin by getting copies of all reports, running background checks on the liable party, requesting the medical records and bills, and hiring necessary experts. We send notice of representation, prepare tort claim notices, coordinate with the insurance companies, review pertinent law and the insurance policies involved. We conduct a site inspection, interview responding officers and witnesses, and obtain photographic evidence. During this time we stay in regular contact with our client to know about upcoming treatment, injury progress, and to keep them informed of the status of the case. Our case manager coordinates with the providers and insurers and cross-checks the bills with the insurance company logs, as well as performs an initial evaluation of the medical treatment for the attorney.

STEP 4

Fourth, we coordinate with the insurers and experts.

We work with any necessary experts to develop the value of your claim and communicate with the liability insurers about confirmed damages and the client’s status. We help the insurer set necessary payment reserves for the claim. We work with the injured party’s employer to determine lost wages and analyze impairment. We continually work with the providers to ensure the bills are not going unpaid and often are called upon to straighten out the instance of a missed bill, or incorrect logging of payments by the insurer. During this period the firm conducts regular meetings about your case, and Clint reviews the medical treatment records and wage loss. We continue to have regular contact with the client.

STEP 5

Fifth, we make a demand and negotiate the terms of the settlement.

Once the client has finished treatment, or if treatment will be ongoing and the future damages are known, we make a demand on the insurance company for payment of all compensatory damages. This typically begins a period of negotiations on the case. Clint works directly with the insurance company adjuster assigned to the claim. Sometimes this period is quick, sometimes this takes a number of months to complete. What you need to know is that YOU are the boss. YOU get to decide if you settle your claim. Every time an offer is made, Clint contacts the client and explains the offer. Once the top offer is on the table, an analysis of the value of the case at trial, versus the value of the case is a settlement is conducted. The client is advised of this evaluation and has this information at her or his disposal as they make the decision about how to move forward with their claim, a settlement, trial or arbitration.

Need More Info?

Sometimes the process can be overwhelming.

 Life’s circumstances can leave us reeling. No matter what you’re going through, we’re here to help. Don’t hesitate to reach out to talk to someone, that’s what we’re here for.

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